Privacy Policy
Effective Date: June 2026
Introduction
Welcome to Ilera Care Limited (“Ilera Care”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase products, create an account, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following categories of information:
Personal Information
When you place an order, register an account, contact us, or subscribe to updates, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Account credentials
- Payment-related information
Technical Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Date and time of visits
- Referring website information
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Enable shopping cart functionality
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings, although some features may not function properly.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver products and services
- Manage customer accounts
- Respond to inquiries and support requests
- Send order confirmations and updates
- Improve website performance and user experience
- Prevent fraud and unauthorized activities
- Comply with legal obligations
Payment Information
Payments made through our website are processed by secure third-party payment providers.
We do not store your complete debit card, credit card, or banking information on our servers.
All payment transactions are encrypted and handled in accordance with industry security standards.
Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information with:
- Payment service providers
- Shipping and logistics partners
- Technology and hosting providers
- Regulatory or law enforcement agencies when required by law
Such parties are only permitted to use your information for the specific services they provide on our behalf.
Data Security
We implement reasonable technical and organizational measures to protect your information against:
- Unauthorized access
- Alteration
- Disclosure
- Loss
- Misuse
While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be 100% secure.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Object to certain processing activities
To exercise these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
Children’s Privacy
Our services are not directed toward individuals under the age of 18.
We do not knowingly collect personal information from children. If we become aware that information has been collected from a child, we will take appropriate steps to remove it.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Any modifications will be posted on this page with an updated effective date. Continued use of the website following changes constitutes acceptance of the revised policy.
Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Ilera Care Limited
Website: https://ileracareltd.org
Email: info@ileracareltd.org
Phone: +234 909 900 4400
Address: lagos, Nigeria
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.